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Opentable App

2023

Design Manager at OpenTable, leading the mobile design team across iOS and Android for one of the world's leading restaurant reservation platforms.

Owned the redesign of the app's Homescreen — the highest-impact surface in the product — translating shifts in user behaviour into a more intuitive, conversion-optimised experience. Decisions were validated through A/B testing and iterated in close collaboration with product and engineering.

Shipped a series of high-profile features including Wait in Line, Table Categories, and Ticketed Events — each requiring rigorous UX scoping, cross-functional alignment, and careful attention to edge cases across a large, diverse user base.

Explored new business territory by prototyping a Delivery experience, helping the team evaluate product-market fit before committing to development. Concurrently led the development of a unified Design System to improve consistency and design velocity across the mobile organisation.